Privacy Policy
Our contact details
Name: Openings Centre For Counselling & Psychotherapy
Address: 2 Princes Buildings, George Street, Bath, BA1 2ED
Phone Number: 01225 445013
E-mail: openingscentre@gmail.com
The type of personal information we collect
We currently collect and process the following information:
- Name and contact details via our contact form
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You entered your details via our contact form in order for us to contact you.
We use the information that you have given us in order to communicate with you regarding our services.
We may share this information with the individual therapists who work at Openings Centre.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting openingscentre@gmail.com
(b) We have a legitimate interest.
How we store your personal information
Your information is not stored. Our servers do not retain your contact details. We are independent from our self-employed therapists who have their own data policies.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at openingscentre@gmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at openingscentre@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Last updated May 2023